selfie leslie return policy

What is your Return Policy? They suggested we donate it a local charity, which we did! Speech / Chat / Talk bubble icon Contact Us. It shipped SUPER fast, and I loved the style, design, & quality. If you get a new mobile number, you will need to sign up for the program with your new number. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. Speech / Chat / Talk bubble icon Contact Us. Skirts are no more than $80 and come in sizes up to XL. Please note that we disclose . Return packages must be postmarked within 30 days of the order delivering to you. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. | T&C'S NWT. I've made a return, will you refund my delivery charge? My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. You further certify that any user- generated content provided by you is legal and does not violate any third partys rights. Once your return arrives to us, please allow2-3 weeks for processing if youmailed itback vs using the Return Bar. Its dyed in bright rouge, which makes for the perfect Valentines day ensemble. When entering into checkout, you need to enter the code exactly as it is given to you, without any spaces. Selfie Leslie is all about Instagram fashion. Gorgeous gorgeous girls deserve the best wardrobe. All returns remain the responsibility of the purchaser until received by Selfie Leslie. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Follow. Will I have to pay International Taxes & Duties? Check your mobile plan and contact your wireless provider for details. While we do our best to accommodate our customers, there is nothing about the final sale items that you purchased that suggests they are eligible for return. With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. Their clothing collection is best described as contemporary romance, as they're a big fan of frills, soft hues, and dreamy fabrics. Based in California, this clothing brand is quite adept in following trends. Customer service is TERRIBLE. However, it still was a little big in the waist (I was in between sizes so I went up just in case) and I didnt love the color with my skin tone. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. I would recommend avoid this website as returning items is time consuming and costly. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. Contact with customer support was quick which I am extremally happy about! thatsposhable. You and One & Only Collective Inc. agree that each may bring claims against the other in arbitration only in your or their respective individual capacities and in so doing you and One & Only Collective Inc. hereby waive the right to trial by jury, to assert or participate in a class-action lawsuit or class action arbitration (either as a named-plaintiff or class member), and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitration of any kind. Items returned that do not meet the above requirements will not be issued store credit and you will be responsible for postage back to you. Went to two post offices today and finally found my package. Featuring a deep cowl neckline, adjustable spaghetti straps, and a cropped cut, its the type of outfit to wear to let others know that youre in a partying mood. Selfie Leslie is a SCAMMER. No contact number. However I'm very disappointed they don't carry petite sizes. Crap customer service. So, is Selfie Leslie worth it? This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. Text messages may be sent using an automatic telephone dialing system or other technology. Its worth noting that customers have 14 days to request a shipping label. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. If the package was lost or stolen, you can get a refund from the carrier since our packages are insured. I changed my mind and want to cancel my order. Everything I've bought is always true-to-size. Hi Lianne, please reach out to our support team so we can get to the bottom of what happened. Here are 8 tips for writing great reviews. After your order has shipped, it will generally take3 -5business days to arrive. Considering that this number is see-through, I suggest adding a silk slip or pasties underneath for some modesty. Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. Select chemical returns must be in their original, unopened packaging with no visible damages. In the event of a dispute, the demanding party shall notify the opposing party in writing of its demand for arbitration. By using our website, you will not obtain any ownership or intellectual property in any item or content on the website. The best. You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. A $9.75 RETURN FEE applies for all REFUNDS. So you end up getting a lot less back then what you originally paid for the item. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. International orders may take around one to two weeks to arrive. Most US orders ship within 1 business day of purchase. Totally not the dress just my preference. my favorite online boutique for sure ! Please review the following basic rules that govern your use of this site. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. The fashion industry is home to thousands of clothing brands. (12pm PST cutoff for same day dispatch, Monday - Friday). As stated on our website, returns must be made within 30 days of making a purchase. Exchanges are FREE! Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Verification can help ensure real people write reviews about real companies. The Reinhart Floral Asymmetrical Mesh Dress White should break any fashion rut you have, as it features a stunning criss-cross detail over the bust. If shes not writing, shes probably reading, re-watching Charmed (1998) for the fifth time, perfecting her latte art, or playing Pokemon Go (yes, its still a thing). Also returning was so easy and customer service had excellent response time. Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. You agree to provide us with a valid mobile number. I love Selfie Leslie dresses! As well as unidentified other costs. Join the SMS Club & Save 15% OFF your order! Join the SMS Club & Save 15% OFF your order! The return process was smooth. If she isn't on her computer, she's probably sewing, looking at Vogue Runway collections, or spending time at her local Sephora. Cute styles but really poor quality considering the price. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. The customer service is amazing! Brunch outfits usually consist of pastel colors and romantic silhouettes. Simply take your purchase to any Leslies store and get a full refund instantly or exchange it for something else. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. Any original shipping and handling fees are non-refundable. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Some of the dresses I'm looking at are made for taller women. The customer service team was quick to respond, canceled my order as requested, and issued a refund immediately. Store credit is issued within 2 weeks once the package is delivered. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. Had a terrible experience with the purchases. Please see our Shipping Page for more information. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. exclusions: use vpn. Anyone can write a Trustpilot review. Customers cant stop praising Selfie Leslies quick, communicative customer service that goes above and beyond to help out if an issue arises. They went ahead and refunded me since they could see it was stuck in transit. International shipping is a flat fee of $39.99. To see how we collect and use your personal information, please see our. Gift cards/store credit are final sale and cannot be converted back into a cash/card refund. About Us Blog Resale Report Our Impact Careers Resale-as-a-Service Newsroom Investors FAQ Return Policy. However, other shoppers do adore Selfie Leslie and its styles despite the higher prices. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. Just make a new purchase through the return portal for the size/style you would like. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages. Clothing brands that are heavily advertised on social media and are very influencer-esque can be a bit sketchy (like many things glorified on the good ole internet). There isNO RETURN FEEif you make an exchange purchase through the return portal. Sounds like a company that doesnt believe in their qualities. Orders are usually shipped within one - two business days (24 - 48 Hours) (Monday - Friday) of purchase from Los Angeles, CA. Unrealistic return policy. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Their dresses are nice quality! Some of our styles are known to fly right off our online shelves. If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. Return Requirements If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. Selfie Leslie ranks 882ndamong Women's Clothingsites. They helped me with return labels and a refund. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order. Can you promise there will be no custom or duties when the package arrives? Companies can ask for reviews via automatic invitations. Clothing (Brand) Designed in Australia, Around the world #Dresses #Rompers #Bridal We love our international Selfie Leslie family! i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. Unrealistic return policy. With that in mind, how on earth do you separate the meh from the magnificent? Theres a common belief that brides prefer to dress their bridesmaids in underwhelming outfits to ensure that the spotlight stays on them. Selfie Leslie is all about feeling feminine, sexy, confident, and beautiful, which is exactly what this boutiques clothing emulates. Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. The Selfie Leslie mobile message service (the "Service") is operated by Selfie Leslie (Selfie Leslie, we, or us). Intro 2019 Selfie Leslie & Hot Miami Styles Review - Wedding Guest Outfits She's Millennial 265 subscribers Subscribe 41 10K views 3 years ago SELFIE LESLIE: Reinhart Floral Asymmetrical. They understood my needs and helped me without hesitation; I mean it was fantastic! The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! Hi Tuesdee, we apologize that your experience was not pleasant. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered dresses in a size too small, so I will be returning but I bought them in a bigger size plus an additional one. Do you agree with Selfie Leslie's 4-star rating? Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. This is reflected by the highly discounted price. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. In terms of aesthetic, Id say that this brand is the perfect amalgamation of Kim Kardashian Insta-baddie and Emily in Paris. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. One of my friends already asked to borrow it lol, one reviewer shared for the Reinhart Floral Asymmetrical Mesh Dress White. You and One & Only Collective Inc. expressly delegate to the arbitrator the authority to determine the arbitrability of any Dispute, including the scope, applicability, validity, and enforceability of this Arbitration Agreement, which shall be governed by, interpreted, construed, and enforced per the Federal Arbitration Act and, where applicable, the laws of the State of California. For online returns, refunds will be processed once we receive and verify the return, which usually takes anywhere from 5-7 business days. Check out what 541 people have written so far, and share your own experience. Buyer Beware and avoid Selfie Leslie. A $9.75 RETURN FEE applies to ALL returns. Feel free to leave us a message and we will be in touch as soon as an agent is available. I decided to email the selfie leslie team to see if I could get some sort of help. Don't trust the positive reviews. One was chosen as my graduation dress, but I lost track of time and was late to return the other two dresses. 2023 Selfie Leslie Start Your Return. If you have other questions regarding duties and taxes in your country, please contact your local customs office. This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. It is the best I've ever dealt with! Shipping times may vary due to the availability of merchandise. Pretty looking dress on the website however!! i once had to return an item because of sizing, and they were really receptive and made sure everything was taken care of! Reply from Selfie Leslie. When it doesnt, we want you to know that Leslies is committed to making it right. | T&C'S Selfie Leslie offers lots of different skirts including: midi skirts, print skirts, maxi skirts, and mini skirts. Their selection is relatively conscious of current trends, which is always a plus. Its a definite yes. Worst online shopping experience ever! The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. Order Number/ID. Probably one of the worst websites I've ever ordered from. Return feeof $9.75 is per return request (RMA). Cant say enough about customer service. Their posted final sale items are not clearly marked and then the company refuses to accept the returns. Final sale items may have slight defects, missing parts and/or color differences. Selfie Leslie High Neck Open Back Floral Mini Dress NWT. Their clothing collection is best described as contemporary romance, as theyre a big fan of frills, soft hues, and dreamy fabrics. Beautiful dress however I did not like how it looked on me. Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. To initiate this process, buyers must scan the QR code found on their package to get started. Customer support answered really fast and gave me a solution! Its baggy and so not flattering. Ill kick off this portion of this Selfie Leslie review by sharing some ratings for their bestselling pieces: Cute, comfortable, and semi-affordable, customers are quick to praise Selfie Leslie clothing. The brand offers clothing that is feminine, flirty, and stylish. The arbitrator shall have full discretion to make any awards of attorneys fees and costs in accordance with the applicable law of the state of California. glitter6509. Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. Get Code. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. The mailing address for One & Only Collective is 2801 S Santa Fe Avenue, Vernon CA 90058. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. However, their website makes it look like the final sale items are easily returnable. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. If you made a Selfie Leslie account upon checkout, or have an already established Selfie Leslie account, you also can see the tracking number when logging in to your registered account and following the directions below: Click on My Account in the upper right-hand corner of the website pageClick on Purchase HistoryClick Shipment to track your order. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). If you are not completely satisfied and your order qualifies, we accept returns. Im unsure about a size and have a fitting question -- how do I find this information? Powered by Happy Returns Find out how we combat fake reviews. Customers are urged to hold onto proof of postage as we are not responsible for lost and/or misdelivered packages. They have a terrible return policy, worst customer experience and should probably be in law business since they know to twist and turn their policies that can. Were sorry to hear that your order was canceled! (Not sure how to add the photos on here, theres no option to.? (Pet hair, body odor, perfume and makeup stainswill result in your return being rejected and a ban from making future returns). Order Number/ID Order numbers start with SF Zip/Postal Code Start Your Return By continuing, you agree to this Privacy Policy. *Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Please note that order totals at checkout reflect estimated tax. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. Canada shipping is $29.99 (Orders under $399.99 include taxes/duties, over $400 does not include taxes/duties). In this day in age when there are multiple stores with amazing products, customer service is what sets . Thank you for your feedback! If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. Unprofessional employees and bad quality. We know, however, that sometimes things don't turn out perfectly. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. Sign up now. You are responsible for maintaining and promptly updating account information for accuracy and completeness. It was so nice and I greatly appreciated it. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! I appreciated their willingness to work with me! Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! When I chose the partial refund, I was IMMEDIATELY refunded. They said my shipment arrived but I never received anything. We couldnt find any information about who owns Selfie Leslie or who the CEO is, which was a bit weird. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. When I try to track my order there are no available details? 2023 Trustpilot, Inc. All rights reserved. Their collection is made for the fashionably and budget conscious. | Read 361-380 Reviews out of 533. They are so fast to respond, super helpful, and always so friendly. This company is engaging in consumer fraud. Hi Erin, we're sorry that you are not 100% satisfied. I contacted customer service and told them the dilemma I was in. So unfortunate I really wanted to love them but I'm afraid to buy anything for this reason. Please note that your use of our site constitutes your agreement to follow and be bound by these terms. Its difficult to buy items because sometimes clothes size run differently. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. Congrats on your promo code! Your email address will not be published. We can see that your order contained some Final Sale items that you are wanting to return. Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! Lets conclude this Selfie Leslie review with some highlights, shall we? 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. They state that in the frequent questions asked. $80 for a completely see through dress, and super thin. To begin the online return process, please log-in to your account and navigate to "Order History.". The top was very weird and flared up so you could see everything. For instance, I found several discount codes on the brands website. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. (Does not include local taxes/duties). Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Save my name, email, and website in this browser for the next time I comment. The amounts vary country by country, but it can range anywhere from 20% to 50% of the total order value. What kind of payment security does Selfie Leslie have in place to keep my personal information secure. Selfie Leslie is currently only available for purchase online on the Selfie Leslie website. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge. So much better and up to date than a lot of stores. Not their fault, but I needed to exchange. I received a letter that said that they tried to deliver. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. Please note that orders are not shipped on the weekends or holidays. Please generate your return label within 14 days of receiving your order. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.

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